Languages:

Contact us

Our multi-lingual Customer Service Team are available as follows:

Customer Service Team from 9am to 6pm, Monday to Friday (GMT+1)

Technical and Clinical Service Team from 8am to 5pm, Monday to Friday (GMT+1)

TECHNICAL AND CLINICAL SUPPORT

For enquiries relating to technical and clinical support please contact the hotline at:
INTERNATIONAL TOLL-FREE: 00800 84372567 (Accessible from most countries in Europe and The Middle East)

Support
in English:

  • +44 154 860 0009

    0808 238 6011
    (Toll-Free within the UK)

  • +44 208 338 0479

  • ecphelp@therakos.com
    (For enquiries only)

Unterstützung
auf Deutsch:

  • +49 32 221 093 619

    0800 181 1715
    (Gebührenfreie Telefonnummer von Deutschland aus)

  • +49 61 097 009 318

  • ecphelp@therakos.com
    (Nur für Informationsanfragen)

Support
en français:

Supporto
in italiano:

  • +39 05 1042 0666

    800 149 844
    (Numero verde gratuito dall’Italia)

  • ecphelp@therakos.com
    (Solo per richiesta di informazioni)

Product orders, deliveries & invoicing

For enquiries relating to product orders, deliveries or invoicing please contact us at:

Support
in English:

Unterstützung
auf Deutsch:

Support
en français:

Supporto
in italiano:

For billing enquiries please contact CritCareTKS-accountsreceivable.EU@mnk.com

ADVERSE EVENTS

To report an adverse event please contact us at:
INTERNATIONAL FREEPHONE: 00800 84372567 (Available from most countries in Europe and Middle East and Africa)

Support
in English:

  • +44 154 860 0009

    Within the UK:
    0808 238 6011

Unterstützung
auf Deutsch:

  • +49 32 221 093 619

    Innerhalb Deutschland:
    0800 1811715

Support
en français:

  • +33 18 288 0867

Supporto
in italiano:

  • +39 051 042 0666

    All’interno dell’Italia:
    800 149 844

Asistencia
en español:

  • +34 932 20 2094

    Dentro de España:
    800 600 798

MEDICAL INFORMATION REQUEST

For medical enquiries relating to Mallinckrodt products please contact us at medinfo@mnk.com

GENERAL
ENQUIRIES

You can get in touch with us by using the form or calling us at:

  • +44 1784 614060

This request form is provided for your convenience to submit an enquiry directly to Therakos. This form is not intended to be used to report a product complaint, adverse event or to request immediate assistance with a patient treatment. No patient identifiable information should ever be included in this form.

Name
*Email
Phone:
Country:
*Message: